Cleansing Pads: Use 1 pad to wipe entire face and neck.

Serum: Apply 5 drops of serum directly to your face or hands. Gently massage into your face and neck.

Moisturizer: Apply 1-2 pea-sized pumps to your face or hands. Gently massage into your face and neck.

SkinMason products are designed to work when used either once or twice daily, morning or night - whichever works best for your routine, and depending on the results you wish to see.

When starting any new skincare line, it's always recommended to spot test products on your skin, especially if your skin is sensitive. It may also be helpful to start using the products only every second day for the first 1-2 weeks.

Yes, SkinMason should be safe to use with most other skincare products, but consult your dermatologist for an expert opinion. If you notice irritation, take a few days off from using SkinMason products.

Some people have noticed a difference in days, but of course results may vary.

Typically, when trying any new skincare line it's expected to take 1-2 weeks of testing before making a decision.

With regular once daily usage following the provided instructions, SkinMason's Cleansing Pads and Moisturizer are expected to last 2 months, while SkinMason's Vitamin C Serum should last 3-4 months.

SkinMason offers a full, 45-day money back guarantee. If you have any issues with your order, getting a refund is as easy as contacting us with your name and order details.

There is no need to go through the hassle of returning the products, and this will not impact your ability to receive a refund.

If you have any SkinMason products you won't use, consider sharing them with a friend or family member.

If any part of your order shows up damaged, or breaks after only a few uses, we will replace the unit for you 100% free of charge and as quickly as we are able. Simply contact us here

If you have tried pumping your moisturizer a few times and nothing dispenses, the pump may need to be primed. The easiest way to prime the bottle is to press down on the pump 20-30 times, or until moisturizer begins to dispense. Once primed, the bottle should work on 1 pump going forward.

If the above solution does not work, we will replace the moisturizer free of charge.

All bottles should be primed before arriving at your door, but in rare cases they become de-primed in transit.

The need for priming is because SkinMason's moisturizer uses a unique airless pump technology - this keeps air out of the system, which stops your moisturizer from breaking down prematurely and keeps it effective for its entire shelf life.

Currently, SkinMason will ship anywhere within the U.S. or Canada. SkinMason is only available in these countries.

Your shipment will originate from the same country as its shipping address (i.e. U.S. orders will ship from the U.S., Canadian orders from Canada).

SkinMason products are proudly manufactured in the U.S.

You can typically expect your SkinMason order to arrive within 3-5 days.